Finance Clerk #1919

The Union   Grass Valley, CA   Full-time     Finance
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Posted on June 4, 2021

Job 1919, Circulation Finance Clerk - The Union
Grass Valley, CA, US
30+ days ago

Requisition ID: 1919

The Circulation Finance Clerk is an essential position in the growth and retention of our readership for NCPC. The position is responsible for accurate posting of circulation payments, follow-up with subscribers on payment status and collection of delinquent accounts.

Our application process is two parts. Please start here and complete the questionnaire. When complete, return to this page and click apply to complete your application.

Responsibilities Include (but are not limited to):

Exemplary customer service follow-up and questions from subscribers
Post subscriber payments in accordance with posting requirements
Process subscriber transactions (start, stops, mover, vacation
packs, complaints, etc.)
Process subscriber refunds
Process email subscription renewal file
Run/print various subscriber reports as directed by Circulation Director
Account for and follow up on NSF checks
Run and process auto renew
Post subscriber and carrier maintenance
Post returns timely
Make successful outbound calls on declined credit cards and expiring credit cards
Make calls to expiring billable accounts to retain customers
Make outbound sales calls to stopped former subscribers in order to regain subscription
Post carrier and dealer payments
Balance circulation cash drawer daily
Process and post miscellaneous carrier charges and credits
Process carrier activation and termination in system
Extensive cross-training in Circulation and Accounts Receivable and other projects as needed
End of month processing which may
require overtime
Work with Circulation employees to provide
assistance on requests and questions
Preparing outgoing
and incoming mail, mail to mail box at 4:10 each day
Backup on answering telephones, for lunch daily
Dealing with the public as they come into the office and over the telephone
Other duties as assigned.

Qualifications:

Accuracy with attention to detail
Ability to handle confidential information
Good with numbers/math
Works well with the public
10-Key calculator by touch
Basic accounting/bookkeeping knowledge
Ability to operate office equipment including computer, printer, calculator, copier, fax machine, postage machine
Experience with Microsoft Office including (but not limited to) Excel, Word & Outlook
Team player
Ability to juggle multiple priorities

Swift Communications is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.