Parts Sales Customer Service Agent
Parts Sales Customer Service Agent
Office Shift: 7:00am-3:30pm Monday-Friday
Overtime may be required
KEITH Walking Floor Systems provide horizontal loading/unloading solutions for bulk materials, pallets, bales and rolls. The company’s state of the art machining facility in Madras, Oregon operates using Lean Manufacturing practices. We are seeking high performance team members with a commitment to quality work with a positive attitude.
Submit your completed application at keithwalkingfloor.com/current openings.
Responsibilities: Represent KEITH Manufacturing Co. with sales tasks including take and issue customer orders, log shipping confirmations, and delivery information, issue product replacement orders, schedule return product pickups, interact with sales team members, maintain databases, handle customer concerns, and issue credits when necessary. Develop and maintain a complete understanding of KEITH products, manufacturing process, and customer base. Strong interpersonal skills and flexibility to work effectively with other team members.
Minimum Qualifications: Minimum of 18 years of age. May be required to pass employer performance tests and pre-employment drug test. Demonstrates understanding of technical, competitive sales skills. Excellent organizational skills with the ability to prioritize action items. Utilize standard project management tools for executing and delivering products as scheduled. Working knowledge of PC, MS products, SAP software experience helpful.
Physical requirements: Able to sit or stand for 8 hours at a time. Able to lift up to 25lbs. Production facility exposed to continual machine noise. Exposure to different temperatures due to seasonal weather conditions.
Compensation and Benefits
Salary: DOE
Benefits: Medical, Dental, Vision, Pharmacy Health Plan. Short Term Disability and Life Insurance.
Paid Vacation Time. Paid Holidays. 401K Retirement Plan with employer contribution.
KEITH Manufacturing Co. is an Equal Opportunity Employer.